iq999 Terms and Conditions

iq999 is an online betting and casino entertainment platform in Bangladesh. These Terms and Conditions ("Terms") apply to the iq999 website, mobile platform, and all related services.

By registering an account on our platform or using any of our services, you are considered to have fully read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

This document forms a legally binding agreement between you ("user" or "member") and iq999 ("we", "our", "platform"). These Terms may change from time to time, and the version published after any change will be considered the effective version.

iq999 is a safe and reliable platform. We use SSL encryption and are committed to ensuring fair play. Protecting each user's personal information and financial transactions is our highest priority.

Age and Legal Eligibility

To open an account and use services on the iq999 platform, you must meet the following conditions. Registration and participation on this platform is only permitted for those aged 21 or above.

• You must be at least 21 years of age.
• You must register with accurate and complete information.
• Each individual may operate only one account.
• Participation from areas where online gaming or betting is legally prohibited is not allowed.
• Accounts are strictly for personal use; use for commercial purposes is prohibited.

Identity Verification (KYC)

iq999 reserves the right to verify identity to ensure secure transactions. We may request a national ID card, passport, or other government-issued documents at any time. We reserve the right to hold withdrawals until verification is complete.

All information provided at the time of registration must be true, accurate, and up to date. iq999 reserves the right to close an account and forfeit any deposited funds in the event of false information being provided.

Ensuring the security of your account is entirely your responsibility. The following must be observed:

• Never share or disclose your password to anyone.
• Use a strong and unique password and change it regularly.
• Contact us immediately if you notice any suspicious activity or unauthorized access.
• The account holder is responsible for all transactions carried out through the account.
• Allowing any third party to use your account is strictly prohibited.

iq999 will not be held responsible for any misuse of an account or security breach. However, we are always ready to support our members and will actively cooperate to resolve any issues.

Deposit Terms

iq999 currently accepts the following payment methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300 for all methods.

• All deposits must be made from a payment account registered in your own name.
• Deposits from third-party accounts are not accepted and will be returned.
• If the deposit amount is not correctly credited to your iq999 account, notify the support team immediately.
• Minimum deposit amount: ৳300 (for each method).

Withdrawal Terms

Withdrawal requests are generally processed within 15 minutes to 2 hours. The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳800.
• Withdrawals are only possible from verified accounts.
• Any active bonus wagering requirements must be met before a withdrawal can be completed.
• Some withdrawals may require additional verification as part of our security process.
• To cancel a withdrawal request, you must contact us within the specified time limit.

iq999 complies with all applicable anti-money laundering regulations. We may request additional information for review in cases of suspicious transactions.

Welcome Bonus

New members at iq999 are eligible for a 100% bonus on their first deposit, up to a maximum of ৳15,000. The following conditions apply to this bonus:

• A specific bonus code may be required at the time of the first deposit to claim the bonus.
• Wagering requirement: the total bonus amount must be wagered 20 times.
• Wagering must be completed before withdrawing from the bonus balance.
• Bonuses have a specific validity period; the bonus will be cancelled once it expires.

VIP Program

The iq999 VIP program has 5 tiers, with weekly cashback benefits available at each tier:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.
• Diamond: up to 1.5% weekly cashback.

General Bonus Terms

Please read the relevant terms carefully before accepting any promotional offer or bonus. iq999 reserves the right to cancel a bonus and forfeit any associated winnings in cases of bonus abuse or violation of terms. iq999 reserves the right to modify or cancel the terms of any special promotion or bonus.

Betting Rules

Cricket betting, slot games, live casino, and other gaming categories are available at iq999. Each game category has its own specific rules, which are displayed when the game or betting market is opened.

• Once a bet is confirmed, it cannot be cancelled unless the right to cancel is granted under specific circumstances.
• If a game or bet is affected by a technical issue, iq999 reserves the right to cancel or reinstate the bet where applicable.
• In the event of a dispute over the result of a game or event, iq999's decision is final.
• We reserve the right to investigate and take action in cases of unusual or suspicious betting patterns.

Game Results and Fairness

All games at iq999 are operated in accordance with fair play principles. Game results are determined impartially using Random Number Generator (RNG) technology. We undergo independent audits to ensure game transparency.

The following activities are strictly prohibited on the iq999 platform, and any such violation will result in account closure and forfeiture of deposited funds:

• Operating multiple accounts by the same individual.
• Abuse or manipulation of the bonus system.
• Money laundering or any other illegal financial activity.
• Hacking, use of bots, or other technical manipulation of games or the betting system.
• Any attempt to manipulate game results.
• Harassing, intimidating, or insulting other members.
• Operating an account using a false identity or information.
• Exploiting any technical flaw or vulnerability in the platform.
• Operating an account on behalf of a third party or using their funds.

We reserve the right to notify the relevant authorities if any prohibited activity is identified.

All content on the iq999 website and platform — including logos, designs, text, graphics, software, and other materials — is the intellectual property owned by or licensed to iq999.

• Copying, distributing, or commercially using any content from the platform without the express written permission of iq999 is prohibited.
• iq999's trademarks, brand names, or logos may not be used without authorization.
• Attempting to reverse engineer or decompile the platform's software is prohibited.

iq999 is not liable for the following:

• Losses caused by internet disconnection or technical issues.
• Losses resulting from unauthorized access to your account due to your own negligence.
• Any losses caused by third-party websites or services.
• Disruption to platform services due to reasons beyond our control.

However, we always work to ensure the highest levels of security and reliability for our platform. Our 24/7 live chat support team is ready to assist with any issues.

iq999 services are provided on an "as is" basis. We do not guarantee uninterrupted or error-free service, but we remain committed to delivering the highest quality of service.

iq999's Rights

iq999 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Any violation of these Terms.
• Fraud or suspicious activity.
• Providing false information.
• An account being operated by a minor.
• To comply with legal or regulatory requirements.

User Rights

You may request the closure of your account at any time. All pending bets must be settled before the account is closed, and any remaining balance may be withdrawn if verification has been completed.

iq999 gives the highest importance to protecting your personal information. Our complete privacy policy has been published separately and is considered an integral part of these terms and conditions.

We follow our Privacy Policy regarding the collection, use, and protection of your personal information. We keep your information secure using SSL encryption and other advanced technologies.

• We do not sell your personal information to third parties.
• Information may only be shared when required by law or with your consent.
• You have the right to request access to, correction of, or deletion of your information.

iq999 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will provide a notice on the platform.

• Updated terms and conditions will take effect from the date of publication.
• If you continue using the platform after changes are made, you will be considered to have accepted the new terms and conditions.
• If you do not agree with the new terms and conditions, you have the option to close your account.
• The date of the latest update will be mentioned at the top of the page.

The latest version of the terms and conditions will always be available on this page. It is recommended that you review this page regularly.

Contact

If you have any questions or concerns about these terms and conditions or any aspect of the iq999 platform, please contact us:

• Email: [email protected]
• 24/7 live chat support — directly in Bengali.

Dispute Resolution

Any dispute between iq999 and a member will first be attempted to be resolved through discussion. Our support team is committed to resolving any complaints quickly and fairly.

To submit a complaint, you are requested to send us a written email with detailed information. We take all complaints seriously and try to provide a resolution as soon as possible.

Responsible Play

iq999 gives the highest importance to responsible gaming. You will find detailed information and ways to get support on our Responsible Gaming page. Remember, gaming is for entertainment — not a means of livelihood.